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Privacy Policy

Privacy Policy

Effective Date: May 22, 2026
Website: www.southwestpatrol.com
Company: Southwest Patrol Inc.

Southwest Patrol Inc. (“Southwest Patrol,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request a quote, call us, submit a form, or interact with our online advertising.

This Privacy Policy applies to information collected through our website, online forms, phone calls, advertising campaigns, analytics tools, and related business communications.

Information We Collect

We may collect the following types of information:

Information You Provide Directly

When you contact us, request a quote, submit a form, call our office, or communicate with us, we may collect:

• Name

• Company or organization name

• Email address

• Phone number

• Property address or service location

• Type of security service requested

• Details about your security needs

• Any other information you choose to provide

Website, Analytics, and Advertising Information

When you visit our website, we may automatically collect certain information through cookies, tracking pixels, analytics tools, call tracking tools, and similar technologies, including:

• IP address

• Browser type

• Device type

• Pages visited

• Date and time of visit

• Referring website or search engine

• General location information

• Search terms or ad interactions

• Form submission activity

• Phone call activity from website or advertising campaigns

We may use tools such as Google Analytics, Google Ads, Google Tag Manager, call tracking software, and other marketing or analytics platforms to understand website activity, measure advertising performance, improve our services, and respond to inquiries.

How We Use Information

We may use collected information to:

• Respond to service inquiries

• Provide quotes or information about security services

• Schedule consultations or follow-up calls

• Operate, maintain, and improve our website

• Measure website and advertising performance

• Improve our Google Ads and other marketing campaigns

• Track calls, form submissions, and lead sources

• Communicate with customers and prospective customers

• Prevent fraud, abuse, or security issues

• Comply with legal obligations

• Protect our rights, property, employees, customers, and the public

Cookies and Tracking Technologies

Our website may use cookies, tracking pixels, analytics tags, and similar technologies to help us understand how visitors use our website and how they interact with our advertising.

These technologies may be used for:

• Website functionality

• Analytics and reporting

• Google Ads conversion tracking

• Measuring phone calls and form submissions

• Improving marketing performance

• Understanding which pages and services are most useful to visitors

You can control cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

Google Analytics and Google Ads

We may use Google Analytics and Google Ads to measure website traffic, understand visitor behavior, track conversions, improve advertising campaigns, and show relevant ads.

Google may process certain information from your visit, such as device information, browser information, pages visited, ad interactions, and general location information. We use this information to evaluate marketing performance and improve our website and services.

You can learn more about how Google uses information from sites and apps that use Google services by visiting Google’s privacy and advertising resources.

Call Tracking

We may use call tracking technology to measure phone calls generated from our website or advertising campaigns. This may include information such as the phone number used to call us, call time, call duration, call source, and whether the call came from a website visit, advertisement, or search result.

Calls may be recorded or monitored for quality assurance, training, lead tracking, and customer service purposes where permitted by law.

How We Share Information

We do not sell personal information in exchange for money.

We may share information with trusted service providers who help us operate our business, website, advertising, analytics, call tracking, hosting, email, security, customer communication, or legal compliance. These providers are only allowed to use information as needed to perform services for us.

Examples of service providers may include:

• Website hosting providers

• Google Analytics and Google Ads

• Call tracking providers

• Email and communication platforms

• Website security tools

• Advertising and marketing platforms

• Legal, compliance, or business advisors

We may also disclose information if required by law, subpoena, court order, law enforcement request, or when necessary to protect our rights, safety, customers, employees, or the public.

California Privacy Notice

This section applies to California residents.

Depending on how you interact with us, we may collect the following categories of personal information:

• Identifiers, such as name, email address, phone number, IP address, and service address

• Customer records information, such as contact information and service inquiry details

• Commercial information, such as services requested or considered

• Internet or network activity, such as website activity, ad interactions, browser type, and pages visited

• Geolocation information, such as general location based on IP address or service area inquiry

• Audio information, if phone calls are recorded or monitored where permitted by law

• Professional or business information, if you contact us on behalf of a business, property, HOA, construction site, commercial facility, or organization

• Inferences, such as potential service interests based on website activity or inquiry details

We collect this information from:

• You directly

• Website forms

• Phone calls

• Email communications

• Website analytics tools

• Advertising platforms

• Call tracking tools

• Service providers

We use this information for the business purposes described in this Privacy Policy, including responding to inquiries, providing services, improving our website, measuring advertising performance, preventing fraud, and complying with legal obligations.

California Privacy Rights

California residents may have the right to:

• Know what personal information we collect, use, disclose, or share

• Request access to personal information

• Request deletion of personal information, subject to legal exceptions

• Request correction of inaccurate personal information

• Opt out of the sale or sharing of personal information, if applicable

• Limit the use and disclosure of sensitive personal information, if applicable

• Not be discriminated against for exercising privacy rights

To submit a California privacy request, please contact us using the contact information below.

We may need to verify your identity before responding to your request.

Do Not Sell or Share My Personal Information

Southwest Patrol does not sell personal information for money.

Certain website analytics, advertising, or tracking activities may be considered “sharing” under California privacy law if information is used for cross-context behavioral advertising. California residents may request to opt out of such sharing by contacting us using the information below.

If we add a cookie consent tool or “Do Not Sell or Share My Personal Information” link, visitors may also use that tool to manage applicable privacy choices.

Sensitive Personal Information

We do not intentionally collect sensitive personal information through our website unless you voluntarily provide it in connection with a service inquiry or communication.

Please do not submit highly sensitive information through website forms unless necessary.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, transmission, or electronic storage system is completely secure. We cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, measuring advertising performance, resolving disputes, and complying with legal obligations.

Children’s Privacy

Our website and services are intended for adults and businesses. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child, we will take reasonable steps to delete it.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. Continued use of the website after updates means you accept the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Southwest Patrol Inc.
1800 E. Lambert Rd #155
Brea, CA 92821
Phone: 1-800-716-0600
Website: www.southwestpatrol.com
Email: info@southwestpatrol.com