About Southwest Patrol

Ensuring the safety and security throughout California. Trust us to provide top-notch security services that protect what matters most. Contact us today for a personalized quote!

About Southwest Patrol

Serving Southern California since 1994

Southwest Patrol is a fully licensed and bonded private security company led by a senior management team with more than 45 combined years of experience in law enforcement and private security. Southwest Patrol prides itself on providing its clients with prompt, quality, and courteous security officers 24 hours a day at competitive rates. Additionally, Southwest Patrol is bonded and insured.

Southwest Patrol employs officers with varying experience, training, and certifications to meet your company’s needs, including bilingual, armed, and off-duty officers.

Personnel Selection

Southwest Patrol’s selection process assesses each applicant’s character, ability, reputation, habits, and associates. They are required to take oral and written examinations and complete a thorough background investigation. In addition, a complete criminal history check through the Department of Justice and the Bureau of Security and Investigative Services is also conducted. A background check for each security officer is conducted not only by the State of California but also by Southwest Patrol, which mandates and completes it. An assessment of each applicant’s profile and training is then conducted to determine whether their background and prior employment are well-suited to your company’s specific needs.

Additionally, all Southwest Patrol officers receive extensive training to develop their interpersonal skills to be discreet and non-confrontational in situations requiring their intervention. Although the aforementioned seems more than sufficient, we go even further in ensuring quality service. Each shift has patrol supervisors who are accountable for the activities of officers assigned to their area and shift. Southwest Patrol endeavors to have each patrol officer visit every officer on every shift to ensure that the post orders are being followed to the letter.

Security Officers Personnel Training

Southwest Patrol’s security officers are trained and licensed to meet all requirements of the State of California for Private Security Guards, including age, citizenship/residency, and authorization to work in the United States. Once a contract is awarded, Southwest Patrol’s operations team will conduct a physical security survey of your property and provide recommendations on how to best protect it. Once you have fully approved them, we create Post Orders. These detailed, comprehensive written instructions are communicated to and explained to the security officers as you walk your job site. This on-the-job training is conducted both at the start of the job and reviewed, in part, nightly on an ongoing basis. Copies of these Post Orders are kept in our corporate office and with all Field Supervisors/Patrolmen; they can be dispatched to the officer either over the radio or in person if more on-the-job training is necessary. In addition, because society is constantly changing, Southwest Patrol officers continue training in the latest security and enforcement techniques and stay up to date on newly enacted laws.

Training

Southwest Patrol believes an effective training program is the best way to distinguish ourselves from competitors. The better trained our personnel are, the more capable our organization is, enabling us to serve our clients better. Training is a critically important, ongoing process requiring a dedicated manager’s full-time, concentrated efforts. Our Southwest Patrol senior training officer is a hands-on professional responsible for developing and implementing company training programs. Every Southwest Patrol security officer is enrolled in a structured program, from a new-employee orientation to an exceptionally designed, site-specific continuing education program. The senior training officer continually tracks progress, and the training flow is adjusted to allow each security officer the opportunity to achieve the desired results.

Ultimately, Southwest Patrol’s security officers who excel are placed into a demanding supervisor-training course. When an officer exhibits the leadership and supervisory skills necessary, they will advance within the organization. The Southwest Patrol senior training officer works closely with the operations manager to ensure that training initiatives improve operational performance. In addition to managing our proactive training program, the senior training officer is also responsible for maintaining a liaison with the manager of the retail, industrial, or institutional facility. Additionally, the senior training officer provides security awareness and loss-prevention training, thereby developing an efficient security network. Taking a team approach enables Southwest Patrol to address client issues and concerns and to resolve problems proactively.

Supervision

All activities are performed under close supervision. Additionally, the operations manager and shift watch commander coordinate the activities of all supervisors and impromptu inspections around the clock at no additional cost to clients. Radio communication is constant throughout the evening, with all supervisors and patrolmen reporting which job site they just left, where they are going, and any anomalies upon arrival. This is Southwest Patrol’s way of ensuring that nothing gets missed. In the event of a serious incident or emergency, the security officer on duty will contact our dispatch and/or watch commander, and a patrol supervisor will respond immediately to your location. The patrol supervisor will remain at the site until the incident is resolved.

Uniforms of Personnel, Security Officers, Executive Protection

Southwest Patrol proposes to maximize dress, appearance, and bearing to convey professionalism and competency to the public. We place great emphasis on how security officers look and how they conduct themselves. Southwest Patrol’s security officers present a clean, crisp image and conduct themselves with pride; their military bearing conveys a positive, professional image to the public, and they are highly visible. We also believe it to be an outstanding deterrent to those who may pose problems for our clients. Southwest Patrol officers have the highest grooming standards and look very professional. The available uniform styles have been widely accepted across all types of security environments. Their design is subtle yet authoritative enough for internal or external security use. Should you desire to create your own uniform tailored to meet the unique requirements of your particular facility, Southwest Patrol will be pleased to work with you to design, adopt, or alter any uniform you wish so that it will meet your requirements and specifications.

Equipment Used

Southwest Patrol’s officers are equipped with essential gear, including flashlights and handcuffs. Other security officers are also equipped with batons, pepper spray, and firearms, depending on the client’s specific needs. No officer is permitted to carry any equipment for which they have not been adequately trained and licensed. Furthermore, no officer may carry equipment that Southwest Patrol has not previously authorized. Southwest Patrol utilizes the most professional vehicles in the security patrol industry. Southwest Patrol has a fleet of patrol vehicles, all of which are fully equipped with emergency equipment, including dispatch radios, cellular phones, traffic cones, first-aid kits, emergency lights, spotlights, and more. Southwest Patrol only buys brand-new patrol cars, and we retire them after 120,000 miles. Each patrol car has a computer that can send reports and directly contact the client, or vice versa. Southwest Patrol cars have GPS, so dispatch has access to all vehicle locations and speeds based on GPS.

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